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FAQs
How does PitchCom work?
The PitchCom System uses a lightning-fast transmitter that operates like a remote control. The audio receivers store mp3 audio tracks at specific numbered locations, and the display receivers do the same with display text. Pushing any of the 9 buttons instantly sends a highly encrypted signal to tell the receivers which numbered track(s) to play or display.
The transmitter does not use a tablet or phone app to send messages. Systems using tablet apps are inherently slower than direct button pushing and transmission. Also, a tablet has a very limited number of different signals it can display at one time. With the PitchCom transmitter, a coach can select and send over 1000 different signal combinations (pitch/location/intent, for example) with three button pushes in less than a second. No other system can do that.
The PitchCom transmitter is the only transmitter that has been safety tested for on-field use by MLB and that has been used in at the highest levels of the game for more than three years. It is safe and reliable.
Connection is always assured. The PitchCom System uses a direct 915 MHz radio connection so that it works every time, everywhere. Compare that to systems that need to rely on a cellular or WiFi network to make a connection. If the network goes down or reception is spotty, the entire system won’t work.
What is the difference between the audio and visual receiver?
Display v. Audio: PitchCom makes the best, clearest displays on the market. Three lines of text available. Totally customizable text. Large and easily read. (Don’t be fooled by photoshopped images of other companies’ screens. See what they actually look like.) All that said, we don’t recommend displays to anyone. We think that Audio Receivers make much more sense for players at all levels. (Softball excepted because rules prevent anyone but the catcher from using audio.)
An audio receiver allows a player to keep his focus ON THE GAME. He is not looking down at his watch. A team in the NCAA tournament had a walkoff by stealing home while the pitcher and catcher were looking down at their watches (not PitchCom!) waiting for the signal to arrive, ending the other team’s season. (Both teams have since upgraded to PitchCom for the 2025 season). Eyes up is what every coach wants from their players.
PitchCom audio is what all professionals use in leagues around the world, including Major League Baseball, Minor League Baseball, Mexican Summer League, Mexican Winter League, Korean Baseball Organization, Chinese Professional Baseball League (Taiwan) and the Dominican Republic (LIDOM). Most top D1 teams are switching to audio from wrist displays. Audio is the future,displays are the past.”
Is PitchCom secure?
The PitchCom System has been proven secure on the largest stages of the sport, with millions of signals called and zero signals stolen. Our encryption technology makes the system unhackable. Direct radio connection makes the system the most reliable on the market by avoiding the use of unstable and crowded cellular and WiFi networks. Professional leagues around the world and nearly all oft he top D1 teams trust the quality of PitchCom to deliver.